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Privacy Policy

This privacy policy pertains to the use of the Upsign Web site at https://www.upsign.io, and covers how Upsign treats personal information that Upsign collects and receives. Personal information is information about you that is personally identifiable, like your name, address, email address, or phone number. Children under 13 are not permitted to use the Upsign service, and so this privacy policy makes no provision for children’s use of the site.

Information Collection and How It Is Used

Upsign collects personal information when you register with Upsign to use Upsign services or to post content on Upsign. When you register we ask for your email address and personal information, such as your name. Upsign automatically receives and records information on our server logs from your browser, including your IP address, cookie, and the page you request. Upsign uses information for the following general purposes: products and services provision, identification and authentication, services improvement, contact, research, and anonymous reporting.

IP Addresses

IP Addresses are automatically reported by your browser each time you view a web page. Your IP address is stored in our user registration databases when you register with Upsign. IP addresses may be used for various purposes, including but not limited to: to diagnose or service technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP; to estimate the total number of users visiting Upsign from specific geographical regions.

Cookies

To improve user experience on our website and app, we use “cookies.” A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject all cookies, you will not be able to use Upsign’s products or services that require you to “sign in,” and you may not be able to take full advantage of the Upsign service.

Upsign uses its own cookies for a number of purposes, including but not limited to: access your information when you “sign in”; keep track of preferences you specify while you are using Upsign’s services; estimate and report our total audience size and traffic; conduct research to improve Upsign’s content and services. Upsign also uses first-party cookies from third-party vendors, like Google (Google Analytics) and third-party cookies (Doubleclick) together to inform, optimize and serve ads based on past visits to our website. Doubleclick is a third-party advertising provider that displays advertisements based on your visits to our website and other sites you have visited, allowing targeted advertisements to be delivered to you for products and services in which you might be interested. Also, our website has implemented and uses display advertising, and we utilize Google Analytics to implement a specific feature called remarketing. Remarketing is a feature of Google’s Adwords that allows us to optimize the delivery of ad content specifically targeted to a visitor’s interests based upon previous visits to our site. If you would like to opt out of Google Analytics for display advertising, you may do so by using the Google Ad Settings. There is also a Google Analytics opt-out browser add-on that you can download at https://tools.google.com/dlpage/gaoptout/.

Automated Decision-Making

Upsign may use personally identifiable information for automated decision-making to improve our user experience. For example, we may recommend pre-built documents (templates) for use based on the information you have provided to us about what industry you do business in or what document you are looking to transact. You of course have the right to object to the use of your personal data in this way. Please contact us at support@upsign.io to opt-out of the automated decision-making function based on personal data and preferences.

Information Sharing and Disclosure

Upsign will never rent or sell your personal information. Generally, Upsign does not share personal information about you with other people or non-affiliated companies without your consent except to provide products or services you’ve requested and in the following circumstances:

  • Upsign may be required to disclose personally identifiable information under special circumstances, such as to comply with subpoenas, warrants, court orders or legal process or to establish or exercise our legal rights or defend against legal claims;
  • It may be necessary to share information in order to investigate, prevent, or take action regarding suspected or actual illegal activities, including without limitation, fraud, situations involving potential threats to the physical safety of any person, violations of Upsign’s terms of use, or as otherwise permitted or required by law. We will transfer information about you if Upsign is acquired by or merged with another company. In this event, Upsign will notify you by email or by putting a prominent notice on the Upsign web site before information about you is transferred and becomes subject to a different privacy policy. No personally identifiable information will ever be used without your permission (i.e. we will ask you for a quote or testimonial).

Editing and Deleting Account Information. Security.

You can change your Upsign Account Information, at any time. We may send you certain communications relating to the Upsign service, such as service announcements and administrative messages, that are considered part of your Upsign account. You can delete your Upsign account at any time from your account page; however, please note that your identification information may remain in Upsign’s records for some period. We limit access to personal information about you to our employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your Upsign Account Information is password-protected. In certain areas, Upsign may use SSL-encryption to protect data transmissions.

Changes to this Privacy Policy

Upsign may update this policy at any time for any reason. If there are any significant changes to how we handle personal information we will send a notice either to your Upsign Message Inbox, the email address used to register your Upsign account, or by placing a prominent notice on our site.

User Access Request

Upsign respects the rights of every website visitor and user of its software and services. At any time, you may request and receive a response from us about what specific personal information we possess or may use pertaining to you. Specifically, you may request: what personal information pertaining to your user account is being processed; why this information is processed; who has access to this information; how this information is being used in automated decision-making, if at all; and what specific process are using this information. Please send any such requests to support@upsign.io.